Terms and Condition

1. Introduction

Welcome to AeroSoftBD (“Company”, “we”, “our”, “us”).
These Terms and Conditions (“Terms”) govern your use of our website www.aerosoftbd.com, as well as any services we provide, including software development, product sales, and support services.

By using our website or purchasing our services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please discontinue use immediately.

2. Definitions

•      • “Services” refers to software development, product sales, installation, configuration, maintenance, and technical support services provided by AeroSoftBD.

•      • “Client”, “you”, “your” means any individual, business, or organization using our website or engaging our services.

•      • “Agreement” refers to these Terms, our Privacy Policy, and any signed project proposal, quotation, or service contract.

3. Use of the Website

By accessing our website, you agree not to:

•      • Use the website for any unlawful or harmful activities
•      • Attempt unauthorized access to our systems, servers, or data
•      • Copy, reproduce, or republish any content without written permission
•      • Upload malware, harmful code, or disruptive content
•      • Violate intellectual property rights of AeroSoftBD or its stakeholders

We reserve the right to restrict or terminate your access for any misuse.

4. Intellectual Property

All website content — including text, code, images, graphics, software, and designs — is the property of AeroSoftBD and protected under copyright laws.

You may not copy, modify, distribute, or reuse any materials without written consent.

Software developed by AeroSoftBD remains our intellectual property unless otherwise specified in a written contract.

5. Software Development Services

For all software development and customization work:

1. A separate Proposal, Quotation, or Service Agreement will define:

• •           – scope of work

  •          – features

  •          – timelines

  •          – payment schedule

  •          – responsibilities

2. Work begins only after written approval and initial payment (if applicable).

3. Changes or additions to the agreed scope may result in additional costs or extended timelines.

4. Deliverables are considered accepted once the client completes review and provides approval.

6. Product Sales

AeroSoftBD provides software products and related services, including licensed software and add-ons.
All product purchases are subject to:

•      • product availability

•      • license terms

•      • usage restrictions defined by AeroSoftBD
  All sales are considered final unless otherwise stated in your purchase agreement.

7. Technical Support Services

Our support may include:

•      • installation and configuration

•      • troubleshooting

•      • system updates

•      • remote or onsite assistance (as agreed)

Support terms, response time, and service level vary based on the support package or contract purchased.

AeroSoftBD is not responsible for issues caused by:

•      • third-party systems

•      • client-side errors or modifications

•      • unauthorized changes to the software system

•      • misuse or mishandling of the product

8. Payments and Billing

•      • Payment terms will be defined in your quotation or service contract.

•      • All invoices must be paid within the stated due date.

•      • Late payments may result in service delays or additional fees.

•      • Taxes, transaction fees, or government charges (if applicable) are the client’s responsibility.

•      • AeroSoftBD may pause services for overdue payments.

9. Cancellation and Refund Policy

•      • Refunds are not provided for work already initiated or delivered.

•      • If a client cancels a project before completion, payment for completed tasks must be made.

•      • Software license purchases and digital products are non-refundable unless otherwise stated.

•      • Ongoing support services follow cancellation terms defined in the contract.

10. Confidentiality

Both parties agree to keep confidential any sensitive information shared during the project, including:

•      • business data

•      • system credentials

•      • documents

•      • software source code

•      • internal processes

Confidential information will not be disclosed unless required by law or mutually agreed upon.

11. Limitation of Liability

To the maximum extent allowed by law, AeroSoftBD is not liable for:

•      • loss of data

•      • business interruption

•      • third-party system failures

•      • financial losses

•      • security breaches caused by external factors

•      • indirect, incidental, or consequential damages

Our total liability shall not exceed the amount paid by the client for the specific service.

12. Warranties and Disclaimers

AeroSoftBD provides services on an “as-is” and “as-available” basis.
We do not guarantee:

•      • zero errors in software

•      • uninterrupted service

•      • compatibility with all systems or hardware

Bug fixes within the agreed support period will be addressed as per our support policy.

13. Third-Party Services

Our website, software, or solutions may integrate third-party tools, APIs, cloud services, or software.
AeroSoftBD is not responsible for:

•      • performance issues

•      • downtime

•      • data handling

•      • policy changes of third-party providers.

14. Termination

AeroSoftBD reserves the right to terminate any service or access to our website if:

•      • Terms are violated

•      • Payments are overdue

•      • Fraudulent or harmful behavior is detected

Clients may terminate services by providing written notice, subject to contract terms.

15. Governing Law

These Terms shall be governed by and interpreted according to the laws of Bangladesh.

16. Updates to Terms

AeroSoftBD may update these Terms at any time.
Changes will be posted on this page with an updated revision date.
Your continued use of our website or services constitutes acceptance of the revised Terms.