Privacy Policy

1. Introduction

AeroSoftBD (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal and business information.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website www.aerosoftbd.com or use our software, products, and support services.

By using our website or services, you consent to the practices described in this Policy.

2. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

• Name
• Email address
• Phone number
• Company or Organization name
• Address
• Project details or service requirements
• Support requests or inquiry messages

B. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type & version
• Device information
• Pages visited
• Visit duration
• Cookies and tracking data

C. Information During Service Use

During software development, installation, or support services:

• System information
• Error logs
• Technical details necessary for troubleshooting
• License or product usage data

We do not collect sensitive personal information unless explicitly required and agreed upon.

3. How We Use Your Information

We use collected information to:

• Provide and improve our services
• Respond to inquiries and support requests
• Process orders and deliver software/products/services
• Customize user experience
• Maintain website security and performance
• Send updates, notifications, or service-related messages
• Improve our software and solutions
• Comply with legal or contractual obligations

We do not sell or rent your data to third parties.

4. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve browsing experience
• Analyze website traffic
• Remember user preferences
• Monitor website performance

You may disable cookies through your browser settings, but certain parts of the website may not function properly.

5. Sharing Your Information

AeroSoftBD may share your information only with:

• Trusted service providers (hosting, email, security tools)
• Payment gateways when processing transactions
• Third-party software platforms used during service delivery
• Legal authorities if required by law

All third-party partners follow strict confidentiality and data protection standards.

We DO NOT sell personal information to advertisers or marketing agencies.

6. Data Security

We implement industry-standard security measures to protect your data from:

• Unauthorized access
• Loss
• Misuse
• Modification
• Disclosure

These include:

• Encrypted communication
• Secure servers
• Access controls
• Regular monitoring and updates

However, no system is 100% secure, and we cannot guarantee absolute data security.

7. Data Retention

We retain your information only as long as necessary for:

• Providing services
• Legal and accounting requirements
• Project or support history
• Business operations

You may request deletion of your data unless retention is required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Update or correct information
• Request deletion
• Restrict processing
• Withdraw consent
• Request a copy of your data

To exercise these rights, please contact us.

9. Third-Party Links

Our website may contain links to third-party websites or services.
We are not responsible for:

• Their content
• Privacy practices
• Security policies

We encourage you to review their privacy policies before engaging with them.

10. Children’s Privacy

• Our website and services are not intended for children under 13.
• We do not knowingly collect personal information from children.
• If such information is detected, we will delete it immediately.

11. Changes to This Privacy Policy

• AeroSoftBD may update this Privacy Policy from time to time.
• Updates will be posted on this page with the revised date.
• Continued use of our website or services means you accept the updated policy.